MemberIQ

Member engagement scoring and reports for chambers

MemberIQ gives chambers of commerce a per-member engagement score with at-risk bands, event attendance and no-show figures, and revenue, P&L and retention reports that export to CSV.

How does MemberIQ measure member engagement?

Every member has an engagement score and an at-risk band, so staff can see who is engaged and who is drifting. Periodic reports add per-event attendance and no-show figures.

What financial reports does a chamber get?

Revenue and P&L views for the period you pick, plus retention by join-month cohort. Reports export to CSV.

Is there a record of what staff changed?

Yes. Key admin actions, such as member edits and status changes, are logged with a timestamp, and each member’s record shows its own admin log.

Insights

Which features are in the Insights area of MemberIQ?

Engagement analytics

See which members are engaged

Per-member engagement scores and at-risk bands, plus per-event attendance and no-show figures in your periodic reports.

Reports & P&L

Revenue, retention and P&L

Revenue and P&L views for the period you pick, plus retention by join-month cohort, exportable to CSV.

Audit log

Key admin actions, logged

Key admin actions, such as member edits and status changes, are logged with a timestamp, and each member’s record shows its own admin log.

Common questions

Can I see which members are at risk of leaving?

Yes. Engagement scores place members in at-risk bands, and on request the AI assistant rates renewal risk for members expiring in the next 30 days.

Can I export reports?

Yes. Revenue, P&L and retention reports export to CSV.

Can I see member retention over time?

Yes. Retention is shown by join-month cohort.

Can MemberIQ write a board report?

Yes. The AI assistant writes board reports and answers questions about your numbers.

See it in the product.

Everything on this page is in the $4,500 a year.