Privacy Policy
Last updated August 2026
The short version: your organization’s data belongs to your organization, every chamber’s data is isolated from every other’s, we don’t sell personal information, and payments are processed by Stripe so we never see card numbers.
What we collect
Account information (name, email, business details) provided by you or your organization; content you create on the platform (posts, messages, RSVPs); and operational records such as payment history and sign-in events. Members of an organization are visible to that organization according to its own settings — never to other organizations.
How it’s used
To run the platform: delivering messages, processing dues and tickets, powering directories and analytics for your organization, and sending the transactional email and SMS the platform exists to send. AI-assisted features process content only to produce the output an administrator asked for.
Who we share it with
Service providers that operate parts of the platform under contract — payment processing (Stripe), email delivery, SMS delivery, hosting and database infrastructure. We do not sell personal information, and we do not share it across organizations.
Your choices
Members can edit their profile and notification preferences in the portal or app, and can ask their organization to correct or delete their record. Organizations can export their data at any time. For anything else: hello@memberiq.co.
Security & retention
Data is encrypted in transit, access is scoped per organization at the database layer, and administrative changes are recorded in an audit log. We retain data for as long as the organization’s account is active; when an organization leaves, its data is exported to it and then deleted from the live system.