MemberIQ
Novi AMS vs ChamberMaster

Novi AMS vs ChamberMaster for a chamber of commerce

Chambers choosing membership software often end up with these two on the shortlist. This page sets out what each vendor publishes about its own product, topic by topic, so you can compare them on the record.

Who each is built for

Novi AMS

  • Novi AMS is sold as association management software. Its membership page says it handles organizations that are "company-based, individual, or a hybrid of the two".1
  • Novi prices by the size of the organization and lists six annual-revenue bands, from "up to $400K" to "$6M and up".2

ChamberMaster

  • ChamberMaster is GrowthZone’s product for chambers of commerce. GrowthZone says it is "Trusted by 3,000+ chambers" and "delivers chamber-specific features like business directories and member networking tools" (the vendor’s own figure).3
  • GrowthZone lists four ChamberMaster/MemberZone packages: Standard, Plus, Premier and Pro.4

Pricing, as published

Novi AMS

  • Novi Core, for organizations with annual revenue up to $400K: $829 a month, billed annually, plus $3,600 onboarding.5
  • Novi Prime, for organizations with annual revenue of $400K to $1M: $1,285 a month, billed annually, plus $4,650 onboarding.6
  • Novi’s plan pages list the same inclusions under "All Subscriptions Include": membership database, white-label website, non-dues revenue opportunities, ecommerce, member segmentation, "2-way 24/7 QuickBooks Sync", events manager, reporting, communication tools, and API and single sign-on.5

ChamberMaster

  • GrowthZone’s pricing page shows no prices or plan fees. It says GrowthZone "offers solutions that fit your needs, size, goals, and budget", and its button reads "Contact Us for a Custom Quote".3
  • The ChamberMaster package table compares features across the four tiers and shows no price for any of them.4

Contract terms

Novi AMS

  • Novi’s plan pages say the monthly price is "billed annually". They state no other contract term.5,6

ChamberMaster

  • GrowthZone’s pricing page and ChamberMaster page do not state contract terms. Ask for them with the quote.3,7

Accounting and QuickBooks

Novi AMS

  • Novi describes a two-way sync with QuickBooks Online: "The instant a record is created in Novi AMS, that data is synced to your QuickBooks Online account", and "Multiple times per day, Novi AMS reaches out through the QuickBooks Online API to sync your financial data back to Novi AMS."8
  • The records Novi lists as synced: members (customers), invoices, credit memos, payments, sales receipts, items, tax rates, classes, departments and the chart of accounts.8

ChamberMaster

  • The ChamberMaster package table lists journal-entry exports on accrual basis and on cash basis "(QuickBooks, Peachtree, etc.)", included in all four tiers.4
  • ChamberMaster’s help desk says enabling QuickBooks Online lets a chamber send its financial transactions to QuickBooks Online "using our export option", and that once connected, exports "require only a single click each time you wish to transfer". That is a staff-run export rather than a continuous sync.9
  • GrowthZone separately advertises an "automatic near-real-time sync" with QuickBooks Online for "all GrowthZone users with a US-based QuickBooks Online subscription". The body of that page does not name ChamberMaster, so confirm with the vendor which applies to you.10

Payment processing

Novi AMS

  • Novi’s help center describes Novi Pay as "a credit card and ACH processing option for Novi AMS customers, powered by Fiserv", at 2.95% + $0.25 per credit card transaction and 0.75% per ACH payment. It adds that incidental fees not listed may apply.11
  • Novi’s help center says: "As an alternative to QuickBooks Payments, Stripe provides reliable, secure and simple payment processing", and notes that Stripe cannot automatically match payments to a QuickBooks deposit.12

ChamberMaster

  • In the ChamberMaster package table, "Integration with Credit Card options for online payments and autopay" carries the note "*GrowthZone Pay required". It is marked for Plus, Premier and Pro; the Standard cell is blank.4
  • GrowthZone calls GZ Pay "our fully integrated payment processing solution" and says members can pay "with credit cards, ACH, Apple Pay, and Google Pay". The page describes its pricing as transparent but lists no processing rates.13

Member directory and website

Novi AMS

  • Novi offers "an unlimited number of customizable directories".1
  • Novi’s article for chambers (January 2022) says members can update their own profile, including logos, contact information and member-to-member discounts, and that chambers can sell "featured directory listings" or "targeted ad space".14
  • A website comes with Novi: "During onboarding, our team will style a white-labeled website to match your organization’s brand identity." Staff edit it through Novi’s own content management system.15

ChamberMaster

  • ChamberMaster directory profiles include "business categories, ability to post special offers with Hot Deals, job postings, and multi-location listings".7
  • "Members can update their own profiles anytime, and changes appear instantly on your website."7
  • On websites, GrowthZone says: "Integrate ChamberMaster with your site or use the built-in solution."7

Events

Novi AMS

  • "Create your event one time and watch it populate throughout your website, database & reporting." Members "can register 24/7 without calling the office".16
  • For check-in, Novi’s help center says admins log in to their Novi site on a smartphone or tablet and scan attendee QR codes with the phone’s camera.17

ChamberMaster

  • "Plan and manage events with registration, payments, discounts, and mobile check-in."7
  • The package table includes "Check-in attendees on-site" and event reports in all four tiers.4

Email and integrations

Novi AMS

  • Novi says its "native syncs to MailChimp and Constant Contact" handle email marketing.18

ChamberMaster

  • The ChamberMaster page says: "Design email campaigns, build landing pages, and sync with Outlook or Gmail using SmartMail." In the package table, mass email with mail merge is included in all four tiers, while the Email Designer is marked "Upgrade" in all four.7,4
  • The package table lists a Constant Contact connection that "Automatically updates Constant Contact nightly with a sync instantly button", in all four tiers.4

Reporting and custom fields

Novi AMS

  • Novi’s article for chambers (January 2022) says: "Create unlimited Membership, Event Management, and Event Attendance reports."14

ChamberMaster

  • The package table includes "Custom Report Builder and Filters" in all four tiers. Membership Reports is "Limited" in Standard and included in Plus, Premier and Pro.4
  • The table also includes "Create your own Custom Fields (unlimited)" and "Setup Unlimited Users" in all four tiers.4
  • The ChamberMaster page describes "at-a-glance reports for sales, past due payments, and cash flow".7

Members on their phones

Novi AMS

  • Novi’s article for chambers (January 2022) says: "Novi provides all customers with a fresh new, white-labeled, mobile-friendly website that provides an app-like experience without maintaining a separate app."14

ChamberMaster

  • MemberPlus is a free member app published by Micronet Inc. on the Apple App Store, and listed under the developer name GrowthZone on Google Play. Its listing says it "Requires membership in an association that uses either ChamberMaster or MemberZone software" and mentions push notifications from the association.19,20

Support and onboarding

Novi AMS

  • Novi lists support in-app through Intercom, by email and by phone (888.504.6684), plus its help site at help.noviams.com. It reports: "In the second quarter of 2026, our customer satisfaction score was 98.2%, with a median response time of 44m and 11s" (Novi’s own figures, from its Intercom report for April 1 to June 30, 2026).21
  • "Onboarding takes on average, about 90 days to complete." Novi assigns a dedicated onboarding specialist, and its team helps migrate website content.22

ChamberMaster

  • GrowthZone lists ChamberMaster support by phone (800.825.9171, option 1) and by chat, Monday to Friday, 7 a.m. to 5 p.m. Central Time.23
  • Its training page says: "We offer free and comprehensive help to our users via phone, online chat, webinars, videos, and email."24

What each does well

Novi AMS

  • Accounting. Novi documents a two-way QuickBooks Online sync that posts a record the moment it is created, and names the ten record types it keeps in step.8
  • Price transparency. Novi publishes its monthly price and its onboarding fee by revenue band, so a board can budget before talking to sales.5,6
  • Published support numbers. Novi puts its own satisfaction score and median response time on its support page.21

ChamberMaster

  • Chamber-specific depth. Directory profiles carry Hot Deals, job postings and multi-location listings, members can submit Hot Deals and job postings for staff approval in every tier, and GrowthZone says it is trusted by more than 3,000 chambers.7,3,4
  • Reporting and data flexibility. A custom report builder, unlimited custom fields and unlimited users are included in every tier.4
  • A member app in both major app stores, and the choice of keeping your existing website or using the built-in one.19,20,7

Which to choose

Choose Novi AMS if…

Novi is the natural pick if your bookkeeping lives in QuickBooks Online and you want membership and accounting kept in step automatically, if you want to see the price before a sales call, and if a 90-day guided onboarding suits your calendar.

Choose ChamberMaster if…

ChamberMaster is the natural pick if you want software built around chamber work specifically (Hot Deals, job postings, multi-location listings), a custom report builder, a member app in both app stores, or you need to keep your current website. Expect to ask for a quote and for the contract terms.

Where MemberIQ fits

MemberIQ is a third option for chambers and member organizations. We would rather you chose well than chose us, so here is what it does and what it does not.

What it has

  • One published price: $4,500 a year per organization. It covers the public website, the member portal, the iOS app, events and ticketing, dues and renewals, email and sponsors.
  • Card payments run through your own Stripe account, and MemberIQ adds no fee of its own on them.
  • A member app on the Apple App Store, and a member portal that works in any phone browser.
  • Custom fields on member records, set up under Settings > Custom Fields.

What it does not have

  • MemberIQ has no QuickBooks integration. If accounting integration decides it for you, Novi and ChamberMaster are both ahead of us.
  • MemberIQ has standard reports, not a custom report builder. ChamberMaster includes one in every tier.
  • The MemberIQ member app is on the Apple App Store only.
Start with MemberIQDoes it pay for itself?

Sources

  1. 1. Novi AMS, Membership Management (checked September 18, 2026)
  2. 2. Novi AMS, Pricing (checked September 18, 2026)
  3. 3. GrowthZone, Pricing (checked September 18, 2026)
  4. 4. GrowthZone, ChamberMaster & MemberZone Packages (checked September 18, 2026)
  5. 5. Novi AMS, Novi Core pricing (checked September 18, 2026)
  6. 6. Novi AMS, Novi Prime pricing (checked September 18, 2026)
  7. 7. GrowthZone, ChamberMaster (checked September 18, 2026)
  8. 8. Novi AMS, QuickBooks integration (checked September 18, 2026)
  9. 9. ChamberMaster Help Desk, Enable QuickBooks Online (updated February 24, 2026; checked September 18, 2026)
  10. 10. GrowthZone, QuickBooks Online Integration (checked September 18, 2026)
  11. 11. Novi AMS Help Center, Novi Pay Overview (updated September 2026; checked September 18, 2026)
  12. 12. Novi AMS Help Center, Processing Payments through Stripe (updated September 2026; checked September 18, 2026)
  13. 13. GrowthZone, GZ Pay (checked September 18, 2026)
  14. 14. Novi AMS, Chamber of Commerce Membership Software (posted January 9, 2022; checked September 18, 2026)
  15. 15. Novi AMS, Website & CMS (checked September 18, 2026)
  16. 16. Novi AMS, Event Management (checked September 18, 2026)
  17. 17. Novi AMS Help Center, Check In Event Attendees Using QR Codes (updated September 2026; checked September 18, 2026)
  18. 18. Novi AMS, Clear and Effective Communication (checked September 18, 2026)
  19. 19. Apple App Store, MemberPlus (Micronet Inc.) (checked September 18, 2026)
  20. 20. Google Play, MemberPlus (GrowthZone) (checked September 18, 2026)
  21. 21. Novi AMS, Customer Support (checked September 18, 2026)
  22. 22. Novi AMS, Onboarding (checked September 18, 2026)
  23. 23. GrowthZone, Customer Support (checked September 18, 2026)
  24. 24. GrowthZone, ChamberMaster Training (checked September 18, 2026)

Facts on this page were checked September 18, 2026. Products change — if something here is out of date, tell us and we'll correct it.